Privacy Policy

Privacy Policy

Mailfloss is committed to protecting your privacy. This Privacy Policy explains how we use, manage and protect the personal information we collect from you when you use our products and services or visit our website.

Personal information we collect

Personal information is any information that can identify you as an individual. We collect the following types of personal information:

  • Contact information including email address, name, phone number and address so that we can provide you with our services. We use this information to register your account with us, provide you with promotional information at your request, respond to your questions, interact with you about our services, provide customer support and troubleshooting, etc.
  • Information collected automatically when you visit our website. This includes personal information such as your IP address, your activities on our website, including your visitor history so that we can enhance your customer experience. For example, by reviewing our customers’ activities on our website we can improve the quality, variety, and availability of our products and services.
  • Information from our trusted partners that they have legally collected from you and that you have consented to sharing with us.

Please know that when you use our services, we collect the email addresses from our users to verify the validity of these email addresses. In providing our services, we only verify the validity of email addresses and do not have access to any emails sent to or received from the email addresses we verify.

Where we store your personal information

The personal information we collect from you is stored on our servers located in the United States. Please note that your personal information may be subject to United States legislation. Our cloud services provider is EU-US Privacy Shield Certified.

How long we keep your personal information

We only retain your personal information for as long as required to fulfill the purpose for which it was collected or as required by law. Most information is deleted within a 30-day period.

Who can access your personal information

We do not share your personal information without your knowledge and consent unless we are required to do so by law.

When we engage third party service providers to assist us in providing or managing our products and services, we ensure they are contractually obligated to safeguard your personal information to the same extent that we do and to use the information provided to them only for the purposes outlined in this Privacy Policy.

How we protect your personal information

We take your privacy seriously and have a number of safeguards in place to protect your personal information. For example:

  • we use safe protocols for communication and transferring data (such as HTTPS).
  • we use anonymizing and pseudonymizing where suitable.
  • we use strict firewalls where suitable.
  • we update our service with critical security patches when necessary.
  • we monitor our systems for possible vulnerabilities and attacks and use strong encryption whenever possible.
  • we notify suitable authorities of data breaches.
  • we notify you if there is a threat to your rights or interests.
  • all methods to collect personal information, including file upload, API, integration, or other, are done via secure protocols - personal information is processed automatically, without human interaction.
  • our employees are provided strict access to personal information on a need-to-know basis.

Cookie Policy

We use cookies to collect technical information about your visit to our website, to improve and administer the website so we can personalize and enhance your experience with our website. You may disable the use of cookies in your browser. However, disabling cookies may hinder your use of certain functions. You can remove cookies stored on your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as or For more information about cookies, visit

We also use Google Analytics and other vendors to measure traffic on our website so we can improve your experience on our website. Google has their own Privacy Policy which you can review here. If you'd like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Your privacy rights

You have the right to request access to review, correct, and update any personal information we have about you. You also have the right to request that we delete your personal information. Please email us at to exercise your rights.

Contact us

To ask us questions about our Privacy Policy, please contact us at We will respond to requests within 30 days. Unless prohibited by law, we will grant you access to your personal information. If we cannot grant you access, we will provide you with the reason why.

Last modification was made August 23, 2019.